Skip to content
DayPilot

DayPilot · Official information

DayPilot Support

Support

Find your next step

Explore AI planning, tasks and reminders, habits and focus, or notes and journals. The service region guide explains how accounts, language and purchases work. Get DayPilot.

What can I ask the AI assistant to do?

Describe a task, a schedule, a reminder, a habit or an idea to save. For example: “Turn 'prepare for a weekend trip' into a checklist.” Review generated details and times; AI can misunderstand instructions.

Does changing language move my data?

No. Language and service region are separate. Changing either does not transfer an account, content or membership to the other service.

Are the website images real account screenshots?

They are illustrations rendered by the app's screenshot demo page with sample data. They explain the product and are labelled accordingly; actual screens may differ.

Contact us

For help, use Support & Feedback in the app or email contact@meita.app. Include your app version, device/OS, selected service (Mainland China or International) and a description of the problem. Do not send passwords, verification codes or private content that is not needed to explain the issue.

Accounts and service regions

Mainland China (CN) and International (GLOBAL) have separate accounts, data and memberships. The same email or login identity can belong to different accounts in these services. Language does not change your service. On iOS, sign out before choosing a service on the login page; sign in again when returning. Domestic Android and Harmony use CN; Google Play uses GLOBAL. Switching does not transfer content or membership.

Reminders

Check the reminder time and time zone, then allow notifications in device settings. Android alarm and background restrictions can also affect delivery. If a reminder fails, include its scheduled time and device settings in your support request; you can omit private titles and notes.

Purchases and subscriptions

iOS memberships use Apple in-app purchase. Use the app's Restore Purchases entry when appropriate. A purchase remains with its original service and account, so sign in there before restoring. If its ownership cannot be verified, contact support rather than purchasing again to try to transfer it.

Manage or cancel subscriptions through your Apple account, and request eligible refunds through Apple. Signing out, uninstalling, switching service or deleting your app account does not cancel a store subscription.

Privacy and account deletion

Open Me → Privacy & Security → Account & Security → Delete Account to request deletion in the current service. For access, correction, export or deletion assistance, contact us and identify the service concerned. The Privacy Policy, data collection list and third-party sharing list explain processing across the whole app. International service does not guarantee every third-party processor operates only in the United States.

App and operator

DayPilot is the English name of 时光小筑. The app is operated by Hangzhou Meita Technology Co., Ltd.. Download for iOS. Available platforms, channels and store regions may differ; this support page does not guarantee availability in a particular store.